1.1. The right to visit the “PLIAZH” water park is given after the receipt of the electronic bracelet at the cash desk. This electronic bracelet is an entrance ticket to the water park area, a key from a personal locker, as well as a means of payment for a Jacuzzi, the “Relax” area and catering facilities in the wet area of the water park. The cost of services is indicated in the price list. Upon leaving the water park, the visitor is required to pay for services provided to him in the wet area of the water park and for an additional time of stay. Information about the services is available on the electronic bracelet.
1.2. The visitor is responsible for the integrity of the electronic bracelet, handed over to him. He should wear it on his wrists and present at the request of the water park personnel. In case of loss of the electronic bracelet, its owner must reimburse the cost of the bracelet to the tune of 100 UAH and in case of damage to the bracelet – 50 UAH. It is prohibited to take the electronic bracelet outside the water park “PLIAZH”.
WARNING! Visitor comments on the correctness and integrity of the bracelet are accepted only at the time of handing over the bracelet at the cash desk of the water park. If the visitor crossed the turnstile with a bracelet, then it means that he received a good and intact bracelet from the cashier.
1.3. Having received the electronic bracelet, each visitor undertakes to observe the rules of visiting the «PLIAZH» water park as well as respect cleanliness and order in the water park area. In case of violation of the rules of visiting the “PLIAZH” water park, the visitor is fully responsible in accordance with these Rules and the current legislation of Ukraine.
1.4. When visiting the “PLIAZH” water park in an organized group of minors, the responsibility for observing the rules of visiting the “PLIAZH” water park is borne by the group leader. If the group members are adults, the responsibility for observing the rules of visiting the “PLIAZH” water park is borne by personally each member of the group.
2.1. Every visitor takes a decision on the length of stay in the water park on his own. The provided services are paid at the cash desk of the “PLIAZH” water park.
2.2. Time of stay in the water park is calculated from the moment of purchase of the entrance ticket (electronic bracelet) to the moment of giving back the bracelet at the cash desk.
2.3. In case of incomplete use of paid time, no monetary compensation is paid.
2.4. In the case of unforeseen technical malfunctions of the attractions and impossibility of their use, neither price reduction for the stay in the water park nor monetary compensation are carried out.
2.5. When exceeding the time limit, the visitor is required to pay additional time according to the price list approved by the Chairman of the Board of the Private Joint Stock Company “Complex of water sports” (PJSC CWS)
2.6. Visitors have the right to stay in the water park only during established working hours of the “PLIAZH” water park.
The working hours of the water park are from 07.00 till 22.00 and the water attractions are open from 12.00 to 21.45 on weekdays and from 10.00 to 21.45 on off days, on holidays and during school holidays.
Orders in the wet zone bar are accepted until 21:30 and in the bistro and fresh-bar – until 21.45.
2.7. The end of the visit to the water park is considered to be the time of the visitor’s passing of the turnstile in the opposite direction with the obligatory giving back of the bracelet.
2.8. Having purchased a ticket for the whole day, the visitor is entitled to one entry and exit through the cash desk.
3.1. Visitors are required to leave outerwear in the wardrobe.
3.2. It is forbidden to enter the territory of the entertainment area of the “PLIAZH” water park wearing outdoor footwear.
3.3. Having received an electronic bracelet, the visitor must go to the locker room, change clothes, put his / her things in the locker, whose number corresponds to the number of the bracelet, and close it.
3.4. The use of means of closing, other than specified, is not allowed. The “PLIAZH” water park reserves the right to dismantle unplanned closing devices without the knowledge of the visitor.
3.5. Before entering the entertainment area of the “PLIAZH” water park, the visitor must take a shower. It is forbidden to rub in various creams and ointments, and, also, to use glass containers in shower units. It is forbidden to enter the wet area of the water park with make-up.
3.6. It is forbidden to bring any glassware, including dishes, as well as soap, shampoos, lotions, other cosmetics and chemicals to the water park entertainment area.
3.7. Allowed clothing in the entertainment area of the “PLIAZH” water park is a bathing suit for women and swimming trunks for men (it is forbidden to wear shorts below the knee).
3.8. It is prohibited to swim in the 50-meter sports pool without a swimming cap.
3.9. Administration of the water park is not responsible for preserving things (towels, rubber slippers, etc.) left in the water park without supervision.
3.10. Visitors to attractions and pools are not recommended to wear bathing suits with belts, rivets, buckles, metal jewelry for safety reasons.
3.11. Visitors to attractions and swimming pools are not recommended to wear glasses, jewelry and decorative jewelry for safety reasons.
3.12. It is forbidden to eat food and drink beverages in unforeseen places, in particular in the water park pools, saunas, etc.
3.13. It is forbidden to bring food and drinks to the water park.
3.14. It is prohibited to bring firearms, gas, pneumatic and cold weapons, spiny and cutting objects, as well as explosive and flammable substances to the territory of the water park.
3.15. It is forbidden to enter the water park with animals, birds, reptiles, etc.
3.16. Smoking is prohibited throughout the “PLIAZH” water park. For smoking in the «PLIAZH” water park, the visitor will be required to pay a fine of 500 hryvnias.
3.17. Within the territory of the “PLIAZH” water park, it is prohibited to conduct trading, advertising, or commercial activities, as well as photo and video shooting without the permission of the administration.
3.18. Persons whose behaviour may interfere with the rest of the visitors of the “PLIAZH” water park, or persons who are in a state of alcohol, narcotic or other intoxication, may be denied the right to visit the water park.
3.19. The “PLIAZH” water park personnel reserves the right to take appropriate measures to visitors who are in a state of alcohol, drug addiction, in a mentally unbalanced state, as well as to visitors, who do not react to the comments of the personnel of the “PLIAZH” water park and do not observe the rules of visiting the “PLIAZH” water park.
3.20. If a visitor violates the Rules of visiting the “PLIAZH” water park, he is deprived of the right to use the services of a water park without monetary compensation for unused time..
3.21. Visitors to the “PLIAZH” water park are prohibited from entering technical and service premises in the water park area. Visitors who entered such premises are fully responsible for the malfunctions and accidents that occurred in this area.
3.22. Visitors are prohibited from disturbing the employees of the water “PLIAZH” water park, as well as other visitors, by playing music instruments, using audio and video equipment, communication devices, noise, whistling, singing, or other means. The Administration of the “PLIAZH” water park bears no responsibility for electronic devices damaged within the territory of the complex.
3.23. It is not allowed to use the “RELAX” area and shower units for personal hygiene (shaving, or washing personal belongings).
3.24. The joint stay of men and women in the “Relax” zone is allowed only in bathing suits.
3.25. After staying in the baths and saunas, you must take a shower before entering the pool.
4.1. All visitors are obligated to observe safety rules when using staircases and when staying at the starting places of the attractions.
4.2. It is prohibited to leave children under the age of 10 without supervision in the territory of the “PLIAZH” water park.
4.3. It is forbidden to jump and dive into the water from the sides of the Jacuzzi and pools.
4.4. It is forbidden to run and push other visitors in the area of pool.
4.5. It is prohibited to slide down the slides in the following positions: standing on the legs, lying on the stomach or head forward. The visitor must start sliding down the slides in the position of sitting with legs forward or lying on the back in accordance with the “Rules of using the attractions of the “PLIAZH” water park.
4.6. Before sliding down the slide, read the rules for using this slide in detail.
4.7. Use the attractions of the “PLIAZH” water park observing the instructions. Sliding down the slide can only be started after the start light signal and only after the slide is released from people and the previous visitor has ended his sliding down.
4.8. It is prohibited to slide down slides in all cases of shutting down the automatic water supply to the slides.
4.9. Persons with hair lengths greater than 40 cm should put up their hair for safety and hygiene reasons.
4.10. In order to prevent possible injuries the visitor must immediately leave the corresponding area of the pool after sliding down the slides into the pool.
4.11. The order of visitors’ entering all the attractions is regulated by the representatives of the rescue service. Visitors must comply with all instructions and requests by rescuers and other employees of the “PLIAZH” water park.
4.12. Admission of children to water rides is in accordance with the rules of the water attractions.
4.13. Persons under 10 years of age have the right to visit the “PLIAZH” water park only with the adults.
4.14. Persons under 12 years of age must be in the “RELAX” Zone only accompanied by adults.
4.15. Adult visitors weighing more than 130 kg are not allowed to use water slides.
4.16. Pregnant women are prohibited from sliding down the water slides.
4.17. For visitors with cardiovascular diseases, nervous disorders, as well as asthma, epilepsy and spinal diseases, it is prohibited to use the attractions of the “PLIAZH” water park.
4.18. Persons, who have signs of infectious skin diseases, open wounds, signs of other types of illnesses, as well as signs of insufficient personal hygiene, are prohibited from visiting the «PLIAZH” water park. Visitors who violated this rule and damaged the health of other water park visitors are liable to administrative liability.
4.19. In case of symptoms of malaise or injury, the visitor must contact the “PLIAZH” water park Aid Centre.
The administration of the “PLIAZH” water park is not liable for injuries and damages that occurred as a result of non-observance and violation of the rules visiting the “PLIAZH” water park.
5.1. In case of substantial damage done to the “PLIAZH” water park, the visitor is obliged to pay the damages in full amount.
5.2. The visitor is advised to put their precious things, jewelry, documents, etc. in safes of the information service. The administration is not responsible for the above items, if they are left by visitors in the wardrobe, individual lockers or in another place.
5.3. Having received the electronic bracelet, the visitor agrees with the rules of visiting the “PLIAZH” water park and undertakes to comply with them.